Ravendale Training and Behaviour – Cookie Policy
Last updated: 15 July 2026
This Cookie Policy explains how Ravendale Training & Behaviour uses cookies and similar technologies when you visit our website.
It should be read alongside our Privacy Policy, which explains how we collect, use, store and protect personal information.
1. Who We Are
Ravendale Training & Behaviour provides dog training, behaviour support, educational resources, classes, workshops and related services.
Website:
ravendaletrainingandbehaviour.co.uk
Email:
admin@ravendaletrainingandbehaviour.co.uk
2. What Are Cookies?
Cookies are small files that are stored on your computer, tablet, mobile phone or other device when you visit a website.
Cookies can help a website:
- Work correctly
- Keep contact forms and online services secure
- Remember choices you have made
- Understand how people use the website
- Improve website performance
- Provide embedded or third-party features
- Remember your cookie preferences
Cookies do not usually contain information such as your name. However, some cookies and similar technologies may collect information that could identify or distinguish your device, such as an IP address, browser information or device identifier.
3. Similar Technologies
This policy also covers technologies that perform a similar function to cookies, including:
- Tracking pixels
- Tags and scripts
- Local browser storage
- Web beacons
- Device identifiers
- Embedded content
- Software development tools used by website providers
For simplicity, these technologies are referred to collectively as “cookies” throughout this policy.
4. First-Party and Third-Party Cookies
First-party cookies
First-party cookies are placed directly by the Ravendale Training & Behaviour website or by the website platform operating on our behalf.
They may be used to support essential website functions, security, preferences and basic website performance.
Third-party cookies
Third-party cookies are placed by another organisation whose service or feature is included on the website.
These may include services used for:
- Website hosting
- Website security
- Spam prevention
- Website analytics
- Booking appointments
- Processing payments
- Displaying videos
- Connecting with social-media platforms
- Providing maps or other embedded content
Third parties are responsible for their own use of the information they collect through their cookies. Their privacy and cookie policies may also apply.
5. Session and Persistent Cookies
Session cookies
Session cookies normally expire when you close your browser.
They may be used to maintain essential website functions while you move between pages or complete a form.
Persistent cookies
Persistent cookies remain on your device for a set period or until you delete them.
They may be used to remember your preferences, record your cookie choices or understand how the website is used over time.
The length of time a cookie remains on your device depends on the purpose and settings of that cookie.
6. Types of Cookies We May Use
The cookies used will depend on the website features and services that are active when you visit.
Not every category described below will necessarily be active at all times.
Strictly Necessary Cookies
Strictly necessary cookies are required for the website or a service you have requested to work properly.
They may be used to:
- Display and load the website
- Maintain website security
- Prevent fraud or misuse
- Protect contact forms from spam
- Remember your cookie choices
- Enable shopping baskets or checkout functions
- Process forms or appointment requests
- Maintain a secure website session
- Identify and correct technical problems
These cookies cannot normally be switched off through the cookie-consent banner because the website or requested feature may not work correctly without them.
You may still be able to block them through your browser, although doing so could affect how the website functions.
Security and Spam-Prevention Cookies
The website uses security measures to protect contact forms and other features from spam, fraud and automated misuse.
This may include Google reCAPTCHA.
Google reCAPTCHA may collect technical information such as:
- Your IP address
- Browser and device information
- The date and time of your visit
- Mouse movements or interactions with the page
- Information needed to distinguish a genuine visitor from an automated system
Google’s own privacy policy and terms may apply when reCAPTCHA is used.
Security cookies may be treated as strictly necessary where their use is reasonably required to protect the website, forms or visitors.
Analytics and Statistical Cookies
Analytics cookies help us understand how people use the website.
They may collect information such as:
- The pages visited
- The approximate time spent on a page
- How a visitor arrived at the website
- The type of browser or device used
- General website navigation
- Whether an error occurred
- Approximate location based on an IP address
- Whether a visitor has previously visited the website
This information helps us understand which pages are useful, identify technical problems and improve the website.
Where analytics cookies require consent, they will not be activated unless you agree to them.
Limited statistical cookies may sometimes be used without prior consent where all the requirements of an applicable legal exception are met. Where this applies, you will receive clear information and a simple, free way to object.
Analytics information may be aggregated or shortened so that it is less likely to identify an individual visitor.
Functionality and Preference Cookies
Functionality cookies allow the website to remember choices you make and provide enhanced features.
They may remember:
- Cookie preferences
- Language or display choices
- Accessibility preferences
- Information entered during a website session
- Whether a message or notice has already been displayed
- Screen size or device-display preferences
Some limited functionality or appearance cookies may be used without prior consent where an applicable legal exception is met.
Where this exception is used, you will receive clear information and an easy way to object.
Marketing and Advertising Cookies
Marketing cookies may be used to understand whether advertising is effective or to display advertising that is considered relevant to visitors.
They may track activity across different websites or services.
Ravendale Training & Behaviour will not activate marketing or advertising cookies that require consent unless you have made a clear choice to accept them.
Where marketing cookies are not used, this category may not appear in the website’s cookie settings.
Embedded Content and Social-Media Cookies
Some pages may include content or features provided by other organisations, such as:
- Videos
- Social-media posts
- Social-media sharing buttons
- Maps
- Booking tools
- Payment facilities
- Reviews
- External forms
These services may place cookies or collect information about your interaction with the content.
Where these cookies are not strictly necessary or otherwise exempt, the relevant feature may remain blocked until you give consent.
Using a link to visit another website may allow that website to place its own cookies. Cookies placed after you leave our website are controlled by the organisation operating the destination website.
7. Services That May Set Cookies
Depending on the features active on the website, cookies may be placed by or on behalf of:
- Ravendale Training & Behaviour
- GoDaddy or another website-hosting provider
- Google reCAPTCHA
- Website analytics providers
- Booking or client-management systems
- Payment-processing providers
- Email-marketing providers
- Video-hosting services
- Mapping services
- Social-media platforms
- Website security and fraud-prevention providers
Where a third-party provider is used, information about that provider and the purpose of its cookies should be available through the website’s cookie-settings panel or the provider’s own privacy information.
8. The Cookies Currently in Use
The exact cookies used can change when:
- The website platform is updated
- A website feature is added or removed
- A booking or payment tool is changed
- Security services are updated
- Analytics settings are changed
- Third-party providers update their technology
The website’s cookie-settings panel should provide the most current available information about active cookies, including:
- The cookie name
- The organisation providing it
- Its purpose
- Its category
- Whether it is a first-party or third-party cookie
- How long it remains on your device
We review the cookies and similar technologies used by the website periodically and update this policy where necessary.
9. Your Cookie Choices
When you first visit the website, you may be shown a cookie banner or preference panel.
Depending on the cookies in use, you may be given options to:
- Accept all cookies
- Reject non-essential cookies
- Choose individual cookie categories
- Save your preferences
- Review additional cookie information
Cookies that require consent will not be activated before you make a positive choice.
Closing or ignoring the cookie banner will not be treated as consent to non-essential cookies.
Refusing non-essential cookies will not prevent you from accessing the main content of the website, although some optional features may not work.
10. Changing or Withdrawing Your Consent
You can change or withdraw your cookie consent at any time.
You can do this by reopening the Cookie Settings or Manage Cookies option available through the website.
Withdrawing consent will not make the use of cookies before withdrawal unlawful. However, cookies requiring consent should no longer be placed or accessed after your preferences have been updated.
You may also need to delete existing cookies through your browser settings.
Where cookies are used under a statistical or functionality exception, the cookie-settings panel should provide a simple way for you to object.
11. Controlling Cookies Through Your Browser
Most internet browsers allow you to:
- See which cookies are stored
- Delete individual cookies
- Delete all cookies
- Block cookies from particular websites
- Block third-party cookies
- Block all cookies
- Receive a warning before cookies are placed
- Clear cookies automatically when the browser closes
The steps will depend on the browser and device you use.
Blocking all cookies may prevent parts of the website from working correctly. For example, forms, security functions, payment facilities or cookie preferences may no longer operate as intended.
12. Do Not Track and Device Settings
Some browsers or devices provide privacy controls such as “Do Not Track,” tracking protection or limits on advertising identifiers.
The website and its third-party providers may respond differently to these settings.
You should review the privacy controls available through your browser, operating system and device if you would like additional control over online tracking.
13. Personal Information Collected Through Cookies
Some cookies may collect or generate personal information, including:
- IP addresses
- Device identifiers
- Browser information
- Website activity
- Approximate location
- Cookie preference records
- Security and fraud-prevention information
Where information collected through cookies is personal information, it will be handled in accordance with our Privacy Policy and applicable data-protection law.
The lawful basis used will depend on the cookie’s purpose and whether consent or a legal exception applies.
14. International Data Transfers
Some third-party cookie and website-service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, reasonable steps will be taken to use reputable providers and ensure that an appropriate legal safeguard applies.
Further information about international transfers is available in our Privacy Policy and in the privacy information provided by the relevant third-party service.
15. How Long Cookie Information Is Kept
Different cookies remain active for different periods.
Some expire when you close your browser. Others may remain for days, months or longer, depending on their purpose.
Cookies should not be retained for longer than is reasonably necessary for their stated purpose.
Records of cookie choices may be kept so that:
- Your preferences can be respected
- You are not repeatedly shown the same request
- Ravendale Training & Behaviour can demonstrate that choices were recorded appropriately
You may be asked to review your preferences again if the cookies, providers or purposes used by the website change.
16. Links to Other Websites
Our website may contain links to booking systems, social-media platforms, payment providers or other external websites.
Ravendale Training & Behaviour does not control the cookies used by a separate website after you follow an external link.
You should read the cookie and privacy information provided by the website you visit.
17. Updates to This Cookie Policy
This Cookie Policy may be updated when:
- Website features change
- New service providers are introduced
- Cookies are added or removed
- Legal or regulatory guidance changes
- Our use of website information changes
The latest version will be published on the Ravendale Training & Behaviour website with the date it was last updated.
18. Contact Us
Please contact us if you have a question about this Cookie Policy or how cookies are used.
Ravendale Training & Behaviour
Email:
admin@ravendaletrainingandbehaviour.co.uk
Website:
ravendaletrainingandbehaviour.co.uk
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Ravendale Training and Behaviour
Partridge Green, Horsham, West Sussex, England, United Kingdom